bet365 Review - the Sportsbook in a Nutshell

bet365 has completely redefined global sports betting and it's easy to see why! As it is one of the leading bookmakers in the world, we thought we should write a fully detailed bet365 review. They have a huge range of sports to bet on and you can live stream events direct to your PC, tablet or mobile. With great customer service, this bookie is well-respected and highly recommended.

4.5/5
Bet £10 Get £30 in Free Bets
gambling commission

Leon MarshallWritten by Leon Marshall

Chief Editor at bestbettingsites.co.uk

Average Markets (EPL):152
Number of Sports:40+
Licensed by:by UKGC
Licence Number:55148
Cash Out:Yes
Mobile App:android, ios
Payment Methods:VISA, PayPal, paysafecard, +7
Full T&Cs Apply! New Customers only. Bet £10* & Get £30* in Free Bets. Sign up, deposit between £5* and £10* to your account and bet365 will give you five times that value in Free Bets when you place qualifying bets to the same value and they are settled. Free Bets are paid as Bet Credits. Min odds/bet and payment method exclusions apply. Returns exclude Bet Credits stake. T&Cs, time limits & exclusions apply. Registration required.

Opening Account Offer at bet365

Sign up, deposit £5 or more to your account, and bet365 will match your qualifying deposit in Bet Credits when you place qualifying bets to the same value and they are settled. Min odds/bet and payment method exclusions apply. Returns exclude Bet Credits stake. T&Cs, time limits & exclusions apply

Once you have met the qualifying conditions, you can access and play through the Bet Credits funds. Bet Credits can be used on any market or sport. Any returns from bets placed with Bet Credits are added to your Withdrawable Balance, returns exclude your Bet Credits stake. You can also fund a bet with a combination of Bet Credits and cash.

How to Claim the bet365 Welcome Bonus
The account creation window at bet365Complete the new player registration form with your personal details. Customers must be UK residents aged 18 or over
A qualifying first deposit at bet365Make a qualifying deposit and bet of £5 or more within 30 days of registering to receive 100% matched bet credits
The free bet offer at bet365 being redeemedSelect the “Bet Credits” option on the bet slip to play with the funds. Full T&C’s for this offer can be viewed at the bet365 website

For complete accuracy and full disclosure for the bet365 sign-up bonus, bet365 have requested we use the exact description of their current welcome bonus with content provided by bet365. Read below the official terms and conditions as found on the bet365 website:

Available to new customers only. Make a qualifying deposit of £5* or more and claim the offer within 30 days of registering your account to qualify for a 100% matched amount in Bet Credits, up to a maximum of £30*. Once claimed, your Bet Credits will be held in your account balance and are non-withdrawable.

To release your Bet Credits for use, you must place qualifying bets to the value of your qualifying deposit (capped at £30*) and they must settle within 30 days of claiming the offer. Only qualifying bets settled after claiming the offer will count towards this requirement.

Deposits made using NETeller, Skrill or Skrill 1-Tap will not count as your qualifying deposit.

Bets placed must contain at least one selection at odds of 1/5 (1.20) or greater. In market/fixture combinations that only have two or three potential outcomes (for example Soccer Full Time Result), where you have placed bets on more than one potential outcome, either pre-match or In-Play, only the outcome with your highest cumulative stake will count.

Where a stake has been partially Cashed Out, only the remaining active stake will count. Where a bet has been edited using our Edit Bet feature, only the new stake on the new bet will count. Fully Cashed Out, Instant Games, Gaming, void bets or bets placed via our Telephone Betting service will not count.

Your Bet Credits are non-withdrawable, and Bet Credits stakes are not included in any returns. Any returns from Bet Credits placed will be added to your Withdrawable Balance. Bet Credits cannot be used on certain products, offers/promotions and bet types. See full Terms and Conditions for details.

Your Bet Credits will be forfeited and removed if your account is inactive for 90 consecutive days.

Refer to bet365 website footer ‘help’ for full terms and conditions and further clarification on the bonuses available.

Live Betting Console and Other Sportsbook Features

The live betting platform constantly pushes the limits of what is technologically possible at bet365. There is a constant influx of new features, updates and iterations to the software powering the platform. There are many live betting markets that you can frequent, it ranks amongst the best of the top UK betting sites. The console is expertly designed and makes gambling on in-play sports matches an efficient and enjoyable process.

bet365 SUMMARY
A look at bet365’s website
On the bet365 you have an overview of the offered markets and betting options
In the middle column you see the different bets and odds
The registration process will take you only one minute
Sports Market Coverage
American Football, Aussie Rules, Baseball, Basketball, Bowls, Boxing, UFC, Cricket, Cycling, Darts, Futsal, Gaelic Sports, Golf, Greyhound Racing, Horse Racing, Ice Hockey, F1, Nascar, Rugby League & Union, Snooker, Soccer, Speedway, Tennis, Volleyball, Skiing, Biathlon, Badminton, Handball, Squash and Trotting.
Mobile AppAndroid, iOS
Bet ExchangeNo
In-Play ConsoleYes
Live StreamingLa Liga, Bundesliga, Serie A, Ligue 1, NBA and many more
Streaming RequirementsGeo-restrictions apply, funded account or bet placed in last 24 hours to access.
In-Play CashoutYes
Other FeaturesN / A
Minimum Bet£0.10

When you open the live section you instantly get involved in the action. Fund your account and you will see a high-quality video stream for the hottest ongoing event on the right of your screen. Watching the action or not, you will be able to place your bets on a huge variety of in play betting markets.

The biggest amount of markets are for football. You can predict the exact number of goals scored, cards shown or corner kicks taken. In addition, you can also find some unorthodox types of bets, such as next goalscorer and even the next goal method (will it be a shot, a header, an own goal, etc).

Multi view is a cool feature of the live console that will help you organise various events in a convenient manner. Right next to it you can find an event schedule for the next seven days, that includes all the necessary information (type of event, starting time and whether there will be audio/video coverage).

Another feature you won’t find at every betting site is the option to cash out your bet before it is settled. It’s a great way to lock in profits when your gut tells you something will go wrong.

Still, we don’t look at the world through rose-coloured glasses and we have to admit that the lack of a Betting Exchange (such as the one at Ladbrokes ) certainly is a drawback.

The search bar function allows you to quickly locate markets anywhere on the sportsbook. For example, one quick search for ‘Sancho’ will bring up all the related markets coming in the near future for that player. It is a cool feature that is very unique to bet365. Editing bets is also possible with the click of a button, you can chop and change your bets, and alter the outcomes completely. bet365 mobile site

bet365 Mobile App Reviewed

When betting out and about, you are often in a rush and cannot concentrate the same way as you can when betting at home. That’s why we love the best mobile betting apps. The only disadvantage of the bet365 app is the omission of static navigation element, like the one found on the BetVictor mobile offering.

Apart from that, navigation is intuitive all things considered, and there is a panel with a dozen of icons for the most popular sports. Each of them will instantly send you to the respective market, you don’t need to scroll and stare across an endless list. It’s one of the best apps out there.

Banking at bet365

Fast and secure transactions are essential for any online bookmaker. While the options at bet365 are not that extensive, you can use the top debit cards and payment processors. It is also one of the best Google Pay betting sites and bank transfer bookmakers in the UK.

It’s fast and easy to complete your deposits using the nice and simple cashier. You won’t be charged a penny for using any payment method, except Fast Bank Transfer. The minimum deposit amount is also pretty affordable and usually is £5 or £10 depending on the deposit method. Withdrawals also are completed without any charges (with small exclusions). The fastest way to do it is via Neteller, it will only take an hour before the money is transferred.

bet365 Accepts The Following Payment Methods
Payment MethodDeposit Min.Deposit Max.Process timeFeesWithdrawal Time
VISA Debit£5£20,000InstantFreeN/A
VISA Debit / Mastercard£5£20,000InstantFreeN/A
PayPal£10£5,500InstantFreeN/A
Apple Pay£5£5,000InstantFreeN/A
paysafecard£5£770InstantFreeN/A
Skrill£5£25,000InstantFreeN/A
Skrill 1-Tap£5£8,000InstantFreeN/A
NETELLER£10£37,500InstantFreeN/A
Entropay£10£20,000InstantFreeN/A
FastBank Transfer£5£100,0001-3 Banking DaysFreeN/A
Bank Wire£100£100,0002-10 Banking DaysFreeN/A
Cheque£100£50,0005-28 Banking DaysFreeN/A
Pingit£5£2,000InstantFreeN/A

What Happens If I Need Help?

With bet365 offering such a wide range of services, it is completely normal if you sometimes get confused. For those occasions, the bet365 team have prepared an extensive Sports FAQ section. The answers cover virtually all sportsbook areas and give comprehensive information that is backed with handy examples when needed.

bet365 Support Details
Telephone Number+44 1782 684757
AddressBet365 House, Media Way, Stoke-on-Trent, Staffordshire, United Kingdom
Post CodeST1 5SZ
Emailsupport-eng@customerservices365.com
Live ChatYes
Opening Hours0 – 24

bet365

Refer to bet365 website footer for ‘Help’ and ‘Contact Us’

The only negative is that is a bit boring and also not every question can be found easily. bet365 also offers a solution in case you don’t have the time or just don’t want to look for answers on your own. The support team can be reached in various ways (by Telephone, Post, Email, Live Chat or Web Message).

I am a bet365 customer myself and believe me, I’ve been using the Live Chat feature to ask for almost everything that pops up in my head. I’d love to share my first-hand bet365 live chat experience with you. Even though I like their overall service, I have to admit that it’s not all sunshine and rainbows. Yes, the vast majority of the time they provide you with useful answers, but sometimes they can be stubborn for no obvious reason, regarding giving away company information.

In addition, the wait in the queue to contact a support team member can be really frustrating. Not that they make you wait an entire hour every time (in fact this happened only once to me). Most times you get there in less than a minute. Every time you need to discuss your personal account, you will have to confirm the 4-digit security number you choose upon registration. This small detail is reassuring and shows that bet365 actually care about their customers and protects their personal data.

In case the issue is not urgent, sending an email, a web message or even a letter are all reasonable options. Your enquiry will be forwarded to the relevant department and it will be responded to as soon as possible.

Company info

bet365 is a leading global online gambling company founded in 2000 by Denise Coates in the UK. Privately owned and licensed by the UK Gambling Commission, it serves over 100 million customers worldwide, employs 9,000 staff, and is known for innovation, responsible gaming, and major sports sponsorships.

Our Overall Conclusion / Operator Score
Name of Operator bet365
Sportsbook Website www.bet365.com
Chief Executive Officer Denise Coates
Licence Information UKGC No. 55148
Testing Agency eCOGRA
FTSE Listed and FTSE Name N/A
Revenue 3.72 Billion
Betting Shops N/A
Number of Customers 100 Million
Owner Information The majority is owned by Denise Coates
Employees 9,000
Sister Sites N/A
Sponsorship UEFA Champions League/Stoke City/Many others

Conclusion – Top Rated

After careful consideration, our team decided to give bet365 the second-highest possible rating, A. Yes, you will find some minor (even insignificant) disadvantages when reading this review, but after all, our goal is to show you the top bookmakers in their actual light, and we aim to review each bookmaker as honestly as possible. Another minus is that, for some reason, they don’t use ‘Football’ for the beautiful game but that American word, starting with S (I’m not going to say it).

Our Overall Conclusion On The Sportsbook
Markets4.5/5
Support3.5/5
Live Betting5.0/5
Mobile App4.5/5
Bonus5.0/5
4.5/5

bet365

Great Live Betting, Good Accumulator Bonus

Navigation through the website is easy and the colour scheme is user-friendly. You will enjoy every second of browsing the impressive list of fixtures for the numerous featured sports. First impressions are very important and I’m sure that your initial reaction to bet365 will be positive and I wouldn’t be surprised if they quickly become your favourite bookie.

Frequently Asked Questions

Now we have come to the end of this comprehensive bet365 review, here are a few questions that are asked the most frequently by our readers. Check them out!

Does bet365 have a welcome bonus?

Yes, bet365 offer a good welcome bonus using bet credits. Remember though, all terms and conditions must be fulfilled in order for you to take advantage of it.

What payment options are available at bet365?

bet365 offer a variety of payment options for you to use. There is plenty of choice, including PayPal, so you should be able to find a method that is convenient for you.

What customer service options are available at bet365?

There are a range of customer service options including 24 hour live chat, email, and also a phone number. Customer service from bet365 is usually very responsive no matter which method you use.

Does bet365 offer live streaming services?

Yes. You can live stream a huge variety of sporting events through the bet365 website and betting app. To take advantage of this great feature, you need to have an account and it needs to be funded.

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